|
Streamlining
These days more attention is paid to the aesthetics of a venue than to it’s actual functionality. We can help you achieve a healthy balance between well presented and practical layout’s to minimise bottlenecks & bumping by staff and maximise their efficiency on a well set out floor.
Menu and costing evaluation can be done and changes can be made to maximise quality and profits on beverages.
Menu Design
We can set up venue specific Cocktail menus, with or without a selection of Classic Cocktails, set up with availability of fresh produce in your area and your brand partner’s in mind. Our innovative graphic design team will design menus of the highest quality with your guidance to achieve the look and feel you require.
Staff Training
After assessing your needs, our team will set up training manuals and trainers manuals for your staff and management. On site training and staff evaluation can be done periodically to maintain a healthy service standard.
Mystery Shopper Service
A Mystery shopper service is a great tool to evaluate staff and management in real time, in a real scenario. We can evaluate staff and give you comprehensive reports which can be used to analyze service standards. This service can also be used if you have specific suspicions regarding anything underhanded that might be going on in your business.
|